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Beauty Melanin Shipping Insurance

We package every order with love and care! Sometimes, life happens and packages may get lost, delayed, or potentially damaged. This is why we have introduced our affordable shipping insurance solution to give you that additional layer of protection and comfort. While most shipping insurance will run you a minimum of $4 to $5, ours starts at less than a dollar and comes with a seamless claims process.

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How do I file a claim?

To file a claim, simply reach out to a Beauty Melanin team member within 30 days of purchasing your shipping insurance. Once we receive details regarding your claim, we will be able to resolve any issues for you asap! You can reach us via email at hey@beautymelanin.com.

What is covered when I insure my order?

  • Items lost, stolen, or damaged in transit
  • Lost or stolen packages
  • Items delayed in excess of 10 days

What is not covered when I insure my order?

  • Items lost, or damaged by the customer